Shopping Information
Shipping costs are calculated at checkout and depend on your country and shipping method.
We offer free shipping within the EU on orders over €120.
Estimated delivery times:
Netherlands: 1–2 business days
EU countries: 2–7 business days
Worldwide: 5–15 business days
Once your order ships, you’ll receive a tracking email.
We ship using PostNL, DHL For you, and DPD, depending on your location and the shipping option you select.
Yes Chevaux Equestrian ships worldwide 🌍
Shipping costs and delivery times vary by destination and are shown at checkout.
You’ll receive an order confirmation email, followed by a shipping confirmation once your parcel leaves our warehouse.
Once your order has been dispatched, you’ll receive a tracking link via email to follow your shipment in real time.
What payment methods do you accept?
We accept the following secure payment options:
Credit & Debit Cards (Visa, Mastercard, Maestro, American Express)
iDEAL (Netherlands)
Bancontact (Belgium)
Apple Pay / Google Pay
All payments are processed securely through WooCommerce Payments (Stripe).
At this moment, we do not support manual bank transfers.
All payments are made directly through our secure checkout.
Yes! You can view prices and pay in multiple currencies.
Select your preferred currency in the top menu or at checkout.
If your order hasn’t shipped yet, please contact us immediately at info@chevauxequestrian.com.
Once an order has been dispatched, it can no longer be modified.
You can enter your coupon code during checkout in the “Coupon code” field.
Your discount will be applied automatically.
Payment & Other questions
Returns are handled through our online return portal:
👉 Start your return here https://www-chevauxequestrian-com.myparcel.me/returns/create
Items must be returned within 14 days, unworn, and with original tags.
Yes! You can exchange for a different size or color using our return portal.
Your new item will ship once your return is processed.
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Yes — you can choose between a refund or a Chevaux Equestrian gift card.
Gift cards are valid for 12 months and can be used for any future purchase.
Our products are designed with care in Europe and produced by selected manufacturers who share our focus on quality, comfort, and ethical production.
You Still Need Help?
Whether you need help choosing your size or have a question about your order, our team is ready to assist you