Last updated: 30-10-2025
At Chevaux Equestrian, your privacy and the protection of your personal data are very important to us.
This Privacy & Cookie Policy explains how we collect, use, and protect your information when you visit our website https://chevauxequestrian.com, make a purchase, or subscribe to our newsletter.
1. Who we are
Chevaux Equestrian is a registered business based in the Netherlands.
If you have any questions about how we handle your data, please contact us at:
📧 info@chevauxequestrian.com
🌍 https://chevauxequestrian.com
2. What personal data we collect
We collect personal data that you provide directly to us, such as:
- Name and contact details (email, phone, address)
- Billing and shipping address
- Order details and payment information
- Account information (if you create an account)
- Email preferences and communication history
We also collect data automatically when you visit our website, including:
- IP address and browser type
- Pages visited and time spent on site
- Referring website or ad source
3. How we use your data
We use your personal data for the following purposes:
- To process and deliver your orders
- To manage your account and customer service requests
- To send order confirmations, shipping updates, and related communication
- To send marketing emails (only if you have subscribed)
- To improve our website and user experience
- To comply with legal or tax obligations
4. Marketing communication
If you choose to subscribe to our newsletter or pre-sale campaigns, we may send you emails about new collections, special offers, or updates.
You can unsubscribe at any time by clicking the “unsubscribe” link in the email or by contacting us directly.
We use Mailchimp for email marketing and Meta (Facebook & Instagram) for advertising campaigns.
These services may process limited data (such as your email address or cookies) to deliver relevant ads or email content.
5. Cookies
Our website uses cookies to enhance your experience.
Cookies are small text files stored on your device that help us:
- Remember your preferences (e.g. language, currency, cart contents)
- Analyse website traffic and performance
- Deliver personalised marketing and ads
You can manage or delete cookies through your browser settings at any time.
Types of cookies we use
| Type | Purpose |
|---|---|
| Essential cookies | Required for the website to function (e.g. checkout, cart) |
| Analytics cookies | Measure performance and improve our website (Google Analytics, etc.) |
| Marketing cookies | Personalise ads via Meta, Google Ads, or Mailchimp |
6. Sharing your data
We only share data with trusted third parties necessary to operate our business, including:
- Payment providers (WooCommerce Payments / Stripe)
- Shipping partners (PostNL, DHL Express, Shipmondo)
- Email and marketing tools (Mailchimp, Meta)
- Web hosting and analytics services
All partners comply with GDPR and only process data as needed to deliver their services.
7. Data retention
We store your personal data only as long as necessary:
- Order and invoice data: up to 7 years (for tax purposes)
- Marketing data: until you unsubscribe
- Account data: until you request deletion
8. Your rights (GDPR)
You have the right to:
- Access your personal data
- Request correction or deletion
- Object to marketing use
- Withdraw consent at any time
To exercise these rights, please contact us at info@chevauxequestrian.com.
9. Data security
We use SSL encryption and secure hosting to protect your information.
All transactions are processed securely through certified payment providers.
10. Changes to this policy
We may update this Privacy & Cookie Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
11. Contact
For any questions about this Privacy & Cookie Policy, please contact us: